COVID-19 Update- Moving Forward

On May 6, 2020, the Province announced a plan to lift COVID-19 restrictions in phases, gradually allowing for more social and economic activity while closely monitoring health information to minimize the risk to the public. We’ve responded with Moving Forward, a phased plan to deliver services and programs as we adapt to the new normal during the COVID-19 pandemic.

The safety of our residents and employees is our top priority. Our plan, which aligns with BC’s Restart Plan, puts safety first by outlining a series of questions that will guide staff as they make and carry out important decisions in a careful and steady way. It also provides details on the kinds of services and programs that will be available with modifications as we move forward in four phases:

Our plan is a living document that can be scaled back or adjusted to allow for new or revised direction from the Province as the pandemic continues to evolve. Read the full plan or take a look at one or more of the sections below.

Moving forward in phases

We’ll move forward in four phases that align with BC’s Restart Plan. In each phase, the City will:

–     identify priorities
–     develop detailed plans
–     implement plans
–     monitor and evaluate
–     make adjustments as necessary
–     begin planning for the next phase
–     communicate with the public on a regular basis

The timeline provided for each phase is subject to change. As the COVID-19 pandemic continues to evolve, the Province may issue new or revised directives and we will scale back or adjust our plan as required.

We’re here for you

Even though we’re doing some things differently, we’re still here for you. City staff are readily available by email or phone to assist the public. We have continued to deliver essential services and we’re delivering many additional services virtually. Residents and business owners can find information, pay bills, apply for or renew a business licence, or submit a permit application online.

Need to pay a bill but want to stay home? Sign up for e-billing today at my.portmoody.ca so you can pay your bills online.

If you have questions or comments about our Moving Forward plan, please fill out a feedback form. Visit our COVID-19 web page for up-to-date information on impacts to services, programs, and facilities.